rules

I. Bookings and payments.

  1. These Rules are issued by the organizer of the event called: "TOI CAMP" (hereinafter referred to as the "Event"), i.e. by the company: TOI TOI Polska SP. Z O.O. with its registered office in Warsaw at ul. Płochocińska 29, entered into the Register of Entrepreneurs by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division under the KRS number: 0000172894 ("hereinafter referred to as the "Organizer").
  2. Any complaints may be filed in writing at the latest within 14 days after the end of the Event, to the Organizer's following correspondence address: TOI TOI Polska sp. z o.o. ul. Płochocińska 29 03-044 Warszawa
  3. When making online bookings, you may withdraw from the Agreement at the latest 14 days prior to the start of the Event.
  4. The Controller of the Client's personal data, collected through the booking form, shall be: TOI TOI Polska Sp. z o.o. ul. Płochocińska 29, 03-044 Warszawa, entered into KRS under the number 0000172894, Tax Identification Number (NIP) PL1180042784, National Business Registry Number (REGON) 010336146

    The Client's personal data, collected by the Controller through the booking form, are collected in order to perform the Sales Agreement or the Online Services Agreement concluded with such Client. The Client has a right to access and correct their data. It is voluntary for the Client to submit their data, however the failure to submit personal data as indicated in the booking form necessary to conclude the Sales Agreement or the Online Services Agreement shall result in a refusal to conclude such Agreement.
  5. When a location on the camp site is booked, the number of persons must fit the volume of your tent. Any volume in excess of expected occupancy shall result in additional fee directly proportional to the norm exceeded.
  6. If you have a tent bigger than the number of persons declared when booking, you shall pay a fee equal to the price for a stay of additional person.
  7. The booking shall be valid only if the payment is made within 3 days after such booking.
  8. The booking option shall close 10 calendar days before the opening of the TOI CAMP site for the given event. 
  9. If you resign from your reservation, 10% of the handling fee shall be deducted from your reimbursement.
  10. A VAT invoice for cash payment shall be issued and delivered after the end of the Event. Details for the invoice should be submitted to the TOI CAMP desk or by e-mail to: rezerwacje@toicamp.eu within 7 days after the end of the Event.

II. General terms and conditions.

  1. The organizer is in no way obliged to search for persons on TOI CAMP grounds, except in the event of an emergency.
  2. Only persons with IDs are allowed on TOI CAMP grounds. It is possible to replace a damaged armband ID after returning the damaged one. In the case of a lost ID, you must purchase a ticket once again in order to get back to the TOI CAMP campsite
  3. The use of an open flame in the following forms is prohibited:

    • bonfires
    • fire in tents
    • burners attached to gas cylinders
    • grilling
    Persons who do not comply with this point will be immediately expelled from TOI CAMP grounds.
  4. On the TOI CAMP grounds it is forbidden to:
    • eat and bring alcohol and alcoholic beverages outside the designated catering area
    • bring perishable foods in the case of a sanitation services’ recommendation
    • consume any intoxicating substances
    Any violations may result in expulsion from the TOI CAMP grounds without a refund for the unused stay.
  5. Damage and devastation of equipment on TOI CAMP grounds and digging holes and canals around tents is unacceptable. In the event that the above occurs, the site must be restored to the original state. The organizer will, at their discretion, charge the costs for any damage to the responsible person(s).
  6. Campers are also entrusted with care for the cleanliness of TOI CAMP grounds.
  7. The organizer does not accept responsibility for a lack of water caused by problems at the water supply station and lack of electricity caused by problems at the power station.
  8. Connecting irons, washing machines, cookers etc. to electrical outlets in bathrooms is prohibited.
  9. The organizer reserves the right to choose or change the location of a car, caravan, tent etc. with the purpose of comfortable and satisfactory respective positioning of all guests on TOI CAMP grounds.
  10. Customers are asked to pay particular attention to their belongings. The organizer accepts no responsibility for lost items.
  11. Customers are obliged to park their cars and motorcycles in a secure car park that is designated for this (if it is available), located in the vicinity of TOI CAMP.
  12. For the good of all TOI CAMP guests, the organizer reserves the right to intervene in cases not specified in the above terms and conditions. Designated personnel are authorized to report any irregularities.

III. TOI CAMP Parking.

  1. TOI CAMP organizer provides parking if this is indicated in the description of the event.
  2. TOI CAMP parking is chargeable.
  3. The customers must accept and park on the parking space pointed by TOI CAMP staff.
  4. Cars must travel within the speed limit around the TOI CAMP campsite.
  5. When the vehicle is parked there is not possible to departure during the event. Unless it concerns misfortune then it should be reported to TOI CAMP organizer’s office
  6. Access to a car parked in the TOI CAMP parking during the event only with the vehicle registration document. Only 1 person can have access to the car.
  7. On the TOI CAMP parking grounds it is forbidden to:

    • eat and bring alcohol and alcoholic beverages
    • bring perishable foods in the case of a sanitation services’ recommendation
    • consume any intoxicating substances

    It is also forbidden to use fire in the form of:

    • bonfires
    • burners attached to gas cylinders
    • grilling