FAQ

FAQ - Frequently Asked Questions

 

  1. What kind of conveniences does TOI Camp ensure? What does the price for accommodation at TOI Camp include?

    Each TOI CAMP ensures:
    • Enclosed and illuminated area
    • Security guards 24 hours a day
    • Food court
    • Professional Service offered by camping site’s employees
    • System of ID-badges for campers
    • Showers, washbasins and toilet containers
    • Accessibility for disabled and people with small children
    • Medical care area
    There are the following options available for an extra charge:
    • Power connection for electrical devices
    • Safe deposit for valuable personal items 
  2. I did not manage to make or pay for the reservation on time and they are already closed. Is there any other way I can book the stay?

    Unfortunately not, but the entry tickets to TOI CAMP will also be available for sale on site at ticket offices until all places have been filled.

  3. While making a reservation there is a checkbox "Children (aged 7-15)", what about younger children?

    Children under 7 may use the campsite TOI CAMP free of charge. They do not have to be named in the reservation form.

  4. Can I take my dog with me to TOI CAMP?

    We accept pets under some conditions. The animals must have vaccination booklet, cannot upset other guests (e.g. by continuous barking), be aggressive and must be muzzled. Cleaning after pets is obligatory.

  5. Is it possible to make a reservation by phone?

    The reservation can be made only by means of our website. It becomes valid after the payment within the period of 3 days after its establishment.